Оглавление
About the authors .............................................................ixPreface.............................................................................xiii
Chapter 1: Procurement Success vs SRM Failure ............1
Chapter 2: Supplier relationship Management ..................7
Chapter 3: To SRM and Beyond! .....................................13
Chapter 4: Introducing Supplier interaction Models..........27
Chapter 5: The “ordinaries” ..............................................45
Chapter 6: “Problem Children” .........................................63
Chapter 7: The “Critical Cluster” .......................................89
Chapter 8: Putting Supplier interaction Models to work ...113
Chapter 9: The role of it in trueSRM..................................143
Chapter 10: The “difference” you Get from trueSrM .........157
Index .................................................................................171